Support

PrepVault is a small operation. If something's broken or you have a question, email us and you'll hear back from a real person.

Get in touch

Email support@prepvault.io. We typically respond within one business day.

Common questions

• What's the difference between the plans?
• Is my data private?
• How do I cancel my subscription?
• What do the AI features actually do?
• Why did an AI feature stop working?
• I found a bug. How do I report it?
• Can I export my data?
• I forgot my password. How do I reset it?
• How do I delete my account?

Also see the Privacy Policy and Terms of Service.